BS – Belief Systems”
This blog is to tell you about the fresh vision and direction of my corporate coaching (formerly training) company. It is kind of funny how this ideology developed.
For years I have done speeches for sales meetings. When I would walk in the conference room I would often hear people saying; "here is the pump em up expert!" (at the time I was pursuing my BS degree - behaviorial sciences). They called me the gungho-guru. They brought him in to get up all hyped up for the weekend retail sales event!
One day a old guy from the south that looked like he could chew nails was real bold and said; "Bernard, I know you have to make a living, but I think this motivational stuff is all a bunch of BS!" Without even thinking I responded; yeah it sure is Sir, …it’s simply BS! belief systems.Well, I hate to waste opportunities, so I have decided to take the lemons that have been thrown my way and make lemonade. So our new motto for the 21st century is; “Self Improvement through simple BS – Belief Systems”
Professional BIO
Bernard Smalls is a corporate trainer and a consulting resource with the Ken Blanchard Companies. He is known for his part in the history-making exploits of Toyota Mall of Georgia. As corporate trainer, Bernard helped the company to make Toyota history by being the first and only franchise to win all ten of Toyota's excellence awards in the first year, and to be the only Toyota franchise in history to win the prestigious President's Award back-to-back in the first two years of business. During his 8 years as a corporate trainer with the SOUTH EAST AUTOMOTIVE group, they won this award every year! Some of the best Toyota dealerships in the world only have one President’s Award. With the release of his book, "Thank God It's Sunday: The Gospel of Customer Service," Smalls is leading a revolution of customer retention through customer service, sales and leadership excellence. He masterfully communicates timeless principles for practical application in business and life. Smalls holds a Bachelor of Philosophy in Theology Degree.
ENDORSED BY THE ONE MINUTE MANAGER
"Bernard is an excellent speaker with great content that will inspire any audience. Bernard is a real winner."- Dr. Ken Blanchard -Co-author of "The One Minute Manager"
Sales Excellence Seminar
A company's most valuable asset is its reputation - how it is known to its customers. A key variable in selling in the 21st century is risk. To succeed in the 21st century you must learn to form relationships in a competitive culture, focus on the relationship more than the deal itself, and value the trust factor. Discover the purpose of relationship selling, negotiating, and closing. You can target higher sales performance, and actually achieve it.
A Partial List of Clients
Toyota Mall of Georgia
Kia of Athens
Gwinnett Place Kia
Gwinnett Place Nissan
The Van Tuyl Automotive Group
Group One Automotive
South East Automotive Group
Kia Mall of Georgia
Mitsubishi Mall of Georgia
Toyota Mall East
Eastern Shore Toyota
AIITel Communications (Ken Blanchard Companies)
American Society of Training & Development (Independent Trainers Network)
Bootstraps of America
Braswell Electric
Gwinnett Technical College
Job Corps of America
Morris Brown College
World Changers Church International/Creflo Dollar Ministries
New Birth Missionary Baptist Church/Bishop Eddie Long Ministries
The United States Bankruptcy Courts
Testimonials
"You gained an audience of followers with your presentation of 'Leadership That Works'...I am seeing the product of a planned, successful, and most effective work atmosphere. You have a gift that commands a positive desire to work toward a common goal." - Wilson Braswell, President -Braswell Electric, Inc.
"I'm a big fan of Bernard Smalls. He is one of the finest speakers and teachers I know. He will motivate any audience with his enthusiasm and great content. "- Ken Blanchard -
O. Bernard Smalls is a member of the professional Speaker’s Bureau International, an author, a motivational-speaker and a corporate coach with a focus on self-improvement, customer service, leadership and sales training. He presently resides in Phoenix, Arizona.
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